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Privacy Policy

Privacy Policy

Document Control Information

Document Title: Privacy Policy

Document Version: 1.0

Updated: 30/11/2025

 

1. Introduction

Tilzil (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our accounting software and related services.

 

2. Information We Collect

We may collect the following types of personal data:

  • Account Information: Name, email address, phone number, company details.

  • Financial Data: Invoices, transaction records, tax-related data (entered by you).

  • Technical Data: IP address, browser type, device information, usage logs.

  • Support Data: Communications with our customer service team.

 

3. How We Use Your Information

We use your data to:

  • Provide and maintain our accounting software services.

  • Process transactions and generate reports.

  • Improve functionality and user experience.

  • Communicate with you about updates, support, and security notices.

  • Comply with legal and regulatory obligations.

 

4. Legal Basis for Processing

We process personal data under the following lawful bases:

·       Contractual necessity – to deliver our services.

·       Legal obligation – to comply with tax and accounting laws.

·       Legitimate interests – to improve and secure our services.

·       Consent – for optional communications such as marketing.

 

5. Data Sharing

We may share your data with:

·       Trusted third‑party service providers (e.g. hosting services, payment processors).

·       Regulatory authorities when required by law.

·       Professional advisers (e.g., auditors, legal consultants).
We never sell your personal data.

 

6. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards (such as UK GDPR‑approved standard contractual clauses).

 

7. Data Retention

We retain personal data only as long as is reasonably practicable. Accounting records may be retained for a minimum of 6 years to comply with HMRC requirements. User account data may be retained until your account is closed, plus a reasonable period for compliance.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Rectify inaccurate data.

  • Erase data (“right to be forgotten”).

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent (where applicable).

To exercise these rights, contact us at: info@tilzil.com

 

9. Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.

You (the client) are responsible for keeping your login details secure, under no circumstances are you to share this information.

 

10. Cookies

Our website uses cookies to improve functionality and analytics. You can manage cookie preferences through your browser settings.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact the Data Protection Officer at info@tilzil.com

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